Project Specification – Integrated Technology Solution-Follow Up

Background

The Integrated Technology Solution (ITS) programme was launched in early 2020 and is intended to enable the Government to use modern,
cloud-based systems for finance, human resources (HR), procurement and asset management.  The first two releases of the ITS programme are due to go live on 1 January 2023. 

In October 2021, the Comptroller and Auditor General (C&AG) issued a report ICT Cloud Implementation – Integrated Technology Solution that evaluated: 

• the first phase of implementation of the new taxation revenue management system and considered the lessons that can be learned for future projects; and   
• the design and delivery of the ITS programme up to the end of August 2021. 

The C&AG made 16 recommendations for the Government of Jersey to implement as the ITS programme progressed.  All of the recommendations were accepted for implementation. 

Scope

The review will evaluate:

• the arrangements established to manage and monitor the implementation of the recommendations contained in the C&AG’s 2021 report
• the progress the Government of Jersey has made in implementing the agreed recommendations

·         the progress being made in implementation of releases one and two against recognised good practice.  This will include assessment of the readiness for service of the two phases including:

o   the preparations for monitoring benefits realisation against the business case; and

o   the effectiveness of planned and implemented testing strategies; and

·         whether lessons are being learned from releases one and two in the planned programmes for subsequent releases.

The review will consider the ITS programme up to a specified date in 2022.  Future C&AG work may consider implementation in 2023 and beyond.

The objectives and/or scope of the review may be amended in the course of the review in light of emerging findings or other matters arising.